Privacy Policy

In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, Guiarte Tours informs you that the personal data that you have provided or that we have collected with your consent, will be archived in a file owned by Guiarte Tours VOF with CIF NL856187458B01

Your privacy is important for us. In this privacy statement we explain what personal information we collect from our users and how we use them. We encourage you to read these terms carefully before providing your personal information on this website.

We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy:

  • We never ask for personal information unless it is really necessary to provide the services you require.
  • We never share personal information about our users with anyone, except to comply with the law or in case we have your express authorization.
  • We never use your personal data for a purpose other than that expressed in this privacy policy.

It should be noted that this Privacy Policy may vary depending on legislative requirements or self-regulation, so users are advised to visit it periodically. It will be applicable if users decide to fill out any form of any of the existing on the web where personal data is collected.

Guiarte Tours has adapted this website to the requirements of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulation of development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

 

RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

  • Commercial name: Guiarte Tours V.O.F.
  • Registration Number in the Chamber of Commerce: KVK65616057
  • NIF / CIF: NL856187458B01
  • Email: info@guiartetours.com
  • Postal address: Corantijnstraat 8, 1058 DD Amsterdam, The Netherlands

For the purposes of the provisions of the aforementioned General Data Protection Regulations, the personal data that you send us through the web forms, will receive the data treatment of “Users of the web and subscribers”.

For the data processing of our users, we implement all the technical and organizational security measures established in the current legislation.

 

PRINCIPLES THAT WE WILL APPLY ABOUT YOUR PERSONAL INFORMATION

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulation:

  • Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.
  • Principle of minimization of data: We are only going to request strictly necessary data in relation to the purposes for which we require them. The possible minimums.
  • Principle of limitation of the conservation period: the data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, we will inform you of the corresponding conservation period, in the case of subscriptions, we will periodically review our lists and eliminate those inactive records for a considerable time.
  • Principle of integrity and confidentiality: Your data will be treated in such a way that an adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or improper use of the data of my users by third parties.

HOW WE HAVE OBTAINED YOUR DATA?

The personal information that we treat in Guiarte Tours comes from:

  • Contact Form
  • Tour Information Forms
  • Subscription forms
  • Comments on blog

WHAT ARE YOUR RIGHTS WHEN YOU FACILITATE US YOUR DATA?

Interested persons have the right to:

  • Request access to personal data concerning the interested party
  • Request rectification or deletion
  • Request the limitation of your treatment
  • Oppose the treatment
  • Request the portability of the data

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case I will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Guiarte Tours will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As interested, you have the right to receive the personal data that concern you, that you have provided to me and in a structured format, of common use and mechanical reading, and to transmit them to another data controller when:

Treatment is based on consent
The data has been provided by the person concerned.
The treatment is carried out by automated means.

By exercising your right to the portability of data, you will have the right to have personal data transmitted directly from responsible to responsible when technically possible.

If you have questions or would like more information about our privacy statement, contact info@guiartetours.com

WITH WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

When a user connects with this website for example to comment on an article, send an email to the owner, subscribe or perform any contracting services, is providing personal information for which Guiarte Tours is responsible. This information may include personal data such as your IP address, name, email address and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by http://guiartetours.com, only as described in this Privacy Policy.

In Guiarte Tours there are different systems for capturing personal information and we treat the information provided by interested persons with the following purpose for each capture system (forms):

  • Content subscription form: In this case, we request the following personal information: Name and email to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when making the subscription. Within the web there are several forms to activate the subscription. The electronic bulletins or newsletter are managed by Stampready. We inform you that the data you provide will be located on the servers of Stampready, a company belonging to the EU, located at Leopoldstraat 11, 1822 KC Alkmaar.
  • Forms of information and hiring tours: In this case, we request the following personal information: Name, surname, email and telephone number, provided by the user in order to make reservations online.
  • Registration form for blog comments: To comment on the blog posts http://guiartetours.com, the user is required to register using this form. In this case, we request the following personal information: Name and Email. Once registered, the user will be able to make as many comments as he wishes and give an answer about the previous ones.

There are other purposes for which we treat your personal data:

  • To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website that we detail in the cookie policy are also collected.

In accordance with the provisions of the European Data Protection General Regulation (RGPD) 2016/679, Guiarte Tours V.O.F. will be responsible for processing the data corresponding to users of the website and subscribers.

Guiarte Tours does not sell, rent or lease personal data that can identify the user, nor will it in the future, to third parties without prior consent. However, in some cases collaborations can be made with other professionals, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.

 

SUBMISSION OF EMAIL MESSAGES FOR THE EFFECT OF CONTACT

A special case of data processing in Guiarte Tours refers to the email messages that users send in order to contact the company. Users can ask questions about the contents published on the blog, send suggestions or any other purpose.

Users can also send emails, for which Guiarte Tours uses the Gmail (Google) e-mail system. Users’ messages for this purpose are stored in the Guiarte Tours Gmail account and the corresponding data (e-mail and name) under the Google privacy policy.

The data stored in the Guiarte Tours Gmail account is neither transferred nor shared with anyone; and you can exercise your legal rights, as specified in this privacy policy.

 

LEGITIMATION FOR THE PROCESSING OF YOUR DATA

The legal basis for the processing of your data is: consent.

To contact or make comments on this website requires consent with this privacy policy.

The prospective or commercial offer of services is based on the consent that is requested, without in any case the withdrawal of this consent conditions the execution of the subscription contract.

 

DATA CATEGORY

The categories of data that are treated are identifying data.

Specially protected data categories are not covered.

 

HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept: Until the deletion is requested by the interested party.

WHAT RECIPIENTS WILL THEY COMMUNICATE YOUR DATA?

Many tools that we use to manage your data are hired by third parties.

To provide services strictly necessary for the development of the activity, http://guiartetours.com, shares data with the following providers under their corresponding privacy conditions:

Google Analytics
Hosting: iPage
Web platform: WordPress.org
Email marketing: Stampready
Gmail


NAVIGATION

By browsing http://guiartetours.com you can collect unidentifiable data, which may include, IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that can not be used to identify the user Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis service:

Google analytics

We use this information to analyze trends, administer the site, track the movements of users around the site and to gather demographic information about my user base as a whole.

SECRET AND SECURITY OF DATA

http://guiartetours.com is committed to the use and treatment of personal data including users, respecting their confidentiality and use them in accordance with the purpose of the same, as well as to comply with their obligation to save and adapt all the measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

http://guiartetours.com can not guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.

With respect to the confidentiality of the processing, Guiarte Tours will ensure that any person authorized by the company to process the client’s data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a duty contractual or legal).

When a security incident occurs, upon realizing Guiarte Tours, it shall notify the Client without undue delay and shall provide timely information related to the Security Incident as it is known or when the Client reasonably requests it.

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the veracity and correctness of the data you submit to http://guiartetours.com, exonerating Guiarte Tours, from any responsibility in this regard.

Users guarantee and respond, in any case, the accuracy, validity and authenticity of the personal data provided, and undertake to keep them properly updated. The user agrees to provide complete and correct information in the contact or subscription form.

ACCEPTANCE AND CONSENT

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by Guiarte Tours in the manner and for the purposes indicated in this privacy policy.

REVOCABILITY

The consent given, both for the treatment and for the transfer of data of the interested parties, is revocable at any time by notifying Guiarte Tours in the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive in any case. It will be done by sending a letter by email to info@guiartetours.com.

CHANGES IN THE PRIVACY POLICY

Guiarte Tours reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Guiarte Tours will announce on this page the changes introduced with reasonable notice before its implementation.

COMMERCIAL MAILS

According to the LSSICE, http://guiartetours.com does not perform SPAM practices, so it does not send commercial e-mails that have not been previously requested or authorized by the user. Consequently, in each of the forms available on the web, the user has the possibility of giving his express consent to receive the newsletter, regardless of the commercial information promptly requested.

In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, http://guiartetours.com undertakes not to send communications of a commercial nature without properly identifying them.

Document revised on 05-25-2018.