General conditions of sale

 

Organization

  • Tradename: Guiarte Tours V.O.F.
  • Registration number in the Dutch Chamber of Commerce: KVK65616057
  • VAT: NL856187458B01
  • Email: bookings@guiartetours.com
  • Postal address: Corantijnstraat 8, 1058 DD Amsterdam, The Netherlands
 

Definitions

  • Guiarte Tours organizes guided tours and offers DMC service in the Netherlands.
  • Anyone who participates in any of the services offered by Guiarte Tours is considered a “client” regardless of whether or not they have made the reservation directly.

Acceptance of the general conditions

Hiring any of the activities, visits or services implies the express acceptance by the client of each and every one of these general conditions of sale.

All services are published in accordance with current regulations and accepted by the client. The client accepts in its entirety both the content of its services and the published price.

Conditions of cancellation, refund, change of date

The visit will take place whatever the weather conditions. The client must adapt his clothing to the weather conditions on the day of the visit.
 

The client can cancel the visit by sending an email 7 days before the visit to the address: reservas@guiartetours.com and the cancellation fees will amount to 5% of the total value. In case of cancellation between 3 and 6 days before, 50% of the total value will be refunded.

There will be no refund in case the client cancels less than 72 hours before the respective visit. It will not be reimbursed in case of no presentation at the place and at the departure time of the visit. The client must arrive at the time indicated in the confirmation email.

 

Guiarte Tours reserves the right to cancel your visits in case of force majeure or in case there are not enough participants. In case of cancellation at the initiative of Guiarte Tours, it will warn the affected participants by email (through the contact email of the reservation) and will proceed to the full refund of the price paid by the client.

Pay

Guiarte Tours will confirm the services as long as there is a prepayment or a deposit that has been agreed upon by the interested parties.

Payment methods

Guiarte Tours will accept as a method of payment the bank transfer, running the client with the expenses of your bank or by PAYPAL, with a 5% commission.

Participation of minors

Children can participate in visits accompanied by adults. Any reservation made for a child under 18 must be made by an adult and must include another reservation for the adult. This will be entirely responsible for the safety and welfare of the child during the visit.

The parents or legal representatives of the minors who participate in the guided tours are responsible for the direct or indirect damages that they cause.

Professional liability insurance

Guiarte Tours has subscribed with the insurer Nedasco 100% Nationale Nederlanden N.V.A a professional liability insurance policy nº 201801132901.

Document reviewed on 04-09-2019.